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Frequently Asked Questions (FAQs)

Please also refer to our detailed Company Policies.

  1. Is SoccerTots or SoccerTouch a team or a class?
  2. How do I register for a trial class?
  3. When is class payment due?
  4. Do I have to be a Life Time member to register for SoccerTots classes at any Life Time Fitness/Athletic locations?
  5. Can I enroll for classes at more than one location?
  6. Can I register my child for more than one class?
  7. How many classes are there in a session?
  8. How long are the classes?
  9. My child will turn 3 years old in the middle of the session, which age group class do you recommend I register my child for?
  10. There are no suitable class times to fit around my schedule; will SoccerTots create a class for me?
  11. What do I need to bring to class?
  12. Do I have to sign a Waiver form and where can I obtain one?
  13. Do I need to buy shin guards and soccer cleats?
  14. Can I bring siblings to a SoccerTots class?
  15. How do I schedule a make-up class?
  16. What happens if we pay for the full session and mid-way through the session, my child no longer wants to participate?
  17. How do I purchase another T-shirt or jersey?
  18. Why did I not receive a T-shirt/Jersey Voucher email?
  19. Do you have more information about class credits?
  20. Are classes held indoors or outdoors?
  21. I've just created a SoccerTots account but the system does not recognize my email when I try to log in. What should I do?

1. Is SoccerTots or SoccerTouch a team or a class?

SoccerTots is a motor skills development program that offers soccer classes for children 18 months to 6 years old. SoccerTots is non-competitive, and is not affiliated with a soccer club or league. SoccerTouch is also a motor skills development program that offers more advanced soccer classes for children ages 7 to 10 years old.

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2. How do I register for a no-obligation Trial Class?

Please call the office at 713.429.5312 to ensure that: a) the class has made; b) there are no last-minute class cancellations or facility closures; and c) your child's name is listed on the instructor's class roster. Please DO NOT show up to class without first registering your child in the appropriate class.

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3. When is class payment due?

Payment is paid upfront per session (and not per class), and must be made before or on your first day of class of the session. Failure to pay or to notify the office may result in automatic removal from the class roster.

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4. Do I have to be a Life Time member to register for SoccerTots classes at any Life Time Fitness/Athletic locations?

No, you do not have to be a club member to participate in SoccerTots classes.

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5. Can I enroll for classes at more than one location?

Yes, you can register online or over the phone.

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6. Can I register my child for more than one class?

Yes, but you must pay for each class session. Register here.

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7. How many classes are there in a session?

There is ONE class per week, so depending on session length, we offer 10 classes within a 10-week session or 12 classes for a 12-week session. During our summer sessions, there are 8 classes within an 8-week session.

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8. How long are the classes?

All SoccerTots classes run for 50 minutes.

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9. My child will turn 3 years old in the middle of the session, which age group class do you recommend I register my child for?

If you are new to the program we recommend taking the class that fits your child's age at the time you join. The instructor can assess the ability of the child once the session begins, and can recommend a higher level class (age group) and you maybe allowed to move up or down depending on the situation. This applies for all ages and classes.

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10. There are no suitable class times to fit around my schedule; will SoccerTots create a class for me?

Subject to facility availability, we would be happy to create a new class time for you as long as you know at least four children who can commit, so please contact our office.

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11. What do I need to bring to class?

We provide all equipment needed for the class including soccer balls. Your child should wear loose-fitting clothing and comfortable shoes such as sneakers or tennis shoes (no open-toed shoes, please). We also recommend bringing something to drink as not all facilities provide water fountains.

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12. Do I have to sign a Waiver form and where can I obtain one?

Yes, all parents of participants are required to sign this document on behalf of their child prior to stepping on to the field. If you registered online, you may have already signed a Waiver. We also provide blank Waivers at each facility, but you are more than welcome to download our SoccerTots Waiver here and bring the completed form to class.

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13. Do I need to bring shin guards and soccer cleats?

SoccerTots is non-competitive and classes are always held indoors, so shin guards and soccer cleats are not required. However, for SoccerTouch classes, shin guards are required (but cleats are not necessary).

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14. Can I bring siblings to a SoccerTots class?

Younger siblings are welcome to observe the class but for safety reasons we cannot allow these younger children to walk and crawl around the field and play with equipment in the same area as the class. Older siblings are welcome to watch but due to the focus and attention required in these classes we cannot allow them to participate.

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15. How do I schedule a make-up class?

Please call the office at 713.429.5312 to ensure that: a) the class has made; b) there are no last-minute class cancellations or facility closures; and c) there is space availability. PLEASE DO NOT SHOW UP TO CLASS without first contacting the office to confirm your make-up class. If your child's name is not on our coach's "make-up list" and the class is FULL, our coach has the right to refuse entry to the class. This is purely for the safety of the children and the quality of our program. Due to limited space and other possible customers wait-listed for the same full class, we ask that you attend your make-up class as we cannot reschedule another make-up. Please also note that make-up classes MUST BE SCHEDULED WITHIN THE SAME SESSION in which your child is registered. Furthermore, we do not schedule children to attend a make-up class on the same day they are attending their regular class, i.e. children may not attend 2 classes in one day.

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16. What happens if we pay for the full session and mid-way through the session, my child no longer wants to participate?

Please refer to our Company Policies under "Refunds."

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17. How do I purchase another T-shirt or jersey?

Your child's T-shirt or jersey is included in your Annual Registration Fee, but if you are not due for another renewal and would like to purchase another T-shirt or jersey, simply see your Coach after class and pay by check or cash. White T-shirts are $5.00 each; green jerseys are $10.00 each.

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18. Why did I not receive a T-shirt/Jersey Voucher email?

You may not have received your Voucher email for the following reasons:
  1. The Voucher email may have been sent to your spam mail. Please check your spam filter or junk mail folder.
  2. You did not provide an email address at the time of registration over the phone or your email address may be invalid. Please log into your SoccerTots account to update your email address and/or contact support@soccertotshouston.com.
  3. You may have already received a T-shirt within the last 12 months. Customers receive one T-shirt per year unless they wish to pay for another one: $5.00 for a SoccerTots T-shirt and $10.00 for a SoccerTouch jersey.
  4. Your payment may not have been received and/or processed at the time of the Voucher email notification. Please contact Linda at support@soccertotshouston.com.

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19. Do you have more information about class credits?

Yes. Please refer to our Company Policies under "SoccerTots Class Credits."

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20. Are classes held indoors or outdoors?

All our classes are held indoors.

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21. I've just created a SoccerTots account but the system does not recognize my email when I try to log in. What should I do?

After registration, you should have received an automatic email to prompt you to activate your SoccerTots account in order to complete your registration. Please locate this email and click on the provided link to complete registration. Then log in again.

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